1. Who we are
roomly is a business based in the United Kingdom. We operate roomlyinteriors.com (“roomly”, “we”, “us”). You can reach us at contact@roomlyinteriors.com or +44 7889 578316.
These terms apply when you use roomly. By creating an account you accept them. If you are accepting on behalf of a practice, you confirm you are authorised to do so, and “you” means that practice.
2. What roomly does
roomly helps interior designers specify furniture. You give it property photographs, a written brief and any pieces already chosen; it filters your own product library and returns ranked suggestions with reasons, which you can export as a schedule.
roomly is a professional tool for businesses. It is not sold to consumers, and the statutory cancellation rights that apply to consumer contracts do not apply here.
3. Recommendations are suggestions, not advice
This matters more than anything else on this page. roomly’s output is generated automatically, including by AI models, from your supplier data. It can be wrong. Prices, dimensions, lead times, stock and availability are read from supplier sources that change without notice, and may be misread.
You remain the specifier. Check every price, dimension and lead time against the supplier before you order, quote a client, or issue a schedule. We are not liable for a specification you issue without checking it.
4. Accounts and seats
Each plan includes a set number of accounts. Every account belongs to one person and one verified email address, and must not be shared. The account owner may create seats or invite colleagues, and may remove people who leave the practice.
You are responsible for activity under your accounts and for keeping passwords secure. Tell us promptly if you think an account has been compromised.
5. Your product library
We build your library from the supplier websites you send us. You confirm you are entitled to specify from those suppliers. Product data, descriptions and imagery remain the property of the supplier; roomly organises them for your own use in specifying, and does not grant you any rights in them.
roomly selects furniture only from your own library, so selection is available once your library has been built.
6. Subscriptions and payment
Subscriptions are billed monthly in advance through Stripe. Prices are shown exclusive of VAT, which is added where it applies. Your subscription renews automatically each month until cancelled.
You can cancel at any time. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then. We do not refund part-months. If a payment fails we may retry it and, if it keeps failing, suspend access until it is settled.
We may change prices with at least 30 days’ notice by email. If you do not accept a change you may cancel before it takes effect.
7. Your content
Photographs, briefs, schemes and supplier lists you put into roomly stay yours. You grant us permission to process them only so far as is needed to run the service for you — including sending them to the AI provider described in our Privacy Policy. We do not sell your content, and we do not use it to train AI models.
You confirm you have the right to upload what you upload, including any property photographs taken by or for you.
8. Acceptable use
Do not use roomly unlawfully, attempt to break its security, scrape or bulk-export another practice’s data, resell access, or use it to build a competing product library for someone else.
9. Availability
We work to keep roomly available but do not guarantee it will be uninterrupted. It depends on services we do not control, including hosting, payment, email and AI providers, and on supplier websites. We may change or withdraw features, and will give reasonable notice of anything significant.
10. Liability
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Otherwise, and because roomly is supplied to businesses: we are not liable for lost profit, lost business, lost goodwill, or for the cost of furniture ordered, returned or re-specified. Our total liability in any twelve-month period is limited to the amount you paid us in that period.
11. Ending the agreement
You may stop using roomly and cancel at any time. We may suspend or end your access if you break these terms materially, or do not pay. When an account ends we keep your data for the period set out in the Privacy Policy, so you can come back without losing your work.
12. Changes to these terms
We may update these terms. If a change is material we will email account owners before it takes effect. Continuing to use roomly after that means you accept the change.
13. Law
These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction.
14. Contact
contact@roomlyinteriors.com · +44 7889 578316
Get in touch about anything on this page and we will reply as soon as possible.