Questions & answers

Everything you need
to know.

Getting started

  • What is Roomly?

    A furniture selection tool for interior designers. Add a property’s photos and your brief, and Roomly searches your own supplier library room by room, then hands back a reasoned shortlist you can turn into a client quote.

  • Who is Roomly for?

    Interior designers and studios who specify furniture for clients, from a designer working on their own to a practice of up to 18 people.

  • Do I need to install anything?

    No. Roomly works in your browser, and your properties are saved to your account, so they follow you between devices.

  • Can I see Roomly working before I sign up?

    Yes. The walkthrough film on this page shows a scheme coming together from start to finish. Plans are monthly with no long contract, and you can cancel at any time.

Your suppliers

  • Which suppliers does Roomly choose from?

    Only yours. Roomly never picks from a generic catalogue: every suggestion comes from the suppliers you already buy from, so every piece is one you can actually order.

  • How is my supplier library set up?

    Send us the websites of the suppliers you use, with your trade log-in where a site needs one, and our team builds your product library for you. Everyone on your account is emailed as soon as it is ready. The account owner sends the supplier list.

  • Is it safe to share my supplier log-ins?

    Log-ins are stored encrypted, with the key held separately from the database, and we use them only to build your library.

  • What can I use while my library is being built?

    Roomly only ever chooses from your own suppliers, so you never specify a piece you cannot order. Furniture selection opens as soon as your library is ready, and you can set up your properties and rooms in the meantime.

  • Can I add more suppliers later?

    Yes. Send an updated list from your library page at any time and we will add them.

Designing with Roomly

  • How does Roomly choose the furniture?

    For each room it reads your photos, your brief and any measurements and budget you give it, then searches your library for pieces that suit the look and fit the space. Every suggestion comes with the reason it was chosen.

  • Am I still in control of the design?

    Always. Keep or reject any suggestion, ask for alternatives, and include furniture your client already owns. Roomly does the searching; every final choice is yours.

  • Can I see the furniture in the room?

    Room renders are coming soon. You will see the pieces you choose together in your own photos, with the before and after side by side.

  • Can I export a schedule?

    Yes. Download an FF&E schedule of the pieces you have chosen as a spreadsheet, with prices shown both excluding and including VAT.

Client quotes

  • Can I send my client a quote?

    Yes. Turn the furniture you have chosen into a branded quote, set your selling prices or a markup, add services such as delivery or installation, and download it as a PDF. Your supplier costs and markup never appear on it.

  • Does the quote handle VAT?

    Yes. Each quote asks whether to include VAT in prices. If you do, VAT is added to your prices. If not, supplier prices include the VAT you pay and none is added for your client.

  • What if a supplier changes their prices?

    Roomly asks you to check each supplier price, or confirm your own, before a quote can be finalised, so a changed price never reaches your client unchecked.

  • Does Roomly sell furniture or take a commission?

    No. You order directly from your suppliers on your own trade terms. Roomly is a monthly subscription and never takes a cut.

Plans and billing

  • How much does Roomly cost?

    There are three monthly plans: Individual for one designer, Group for up to 5 and Team for up to 18, each with unlimited properties and rooms. Current prices are on the pricing page. Prices exclude VAT, which is added where it applies.

  • Can my whole studio use Roomly?

    Yes. On the Group and Team plans each designer has their own account, properties are shared across the studio, and everyone works from one supplier library.

  • Can I cancel at any time?

    Yes. Cancel from your account settings whenever you like. Cancellation takes effect at the end of the month you have paid for, and you keep access until then. Part-months are not refunded.

Your data

  • Where are my photos and schemes stored?

    In the UK, in private storage that only your account can reach. Colleagues on your account can see your properties; no other practice can. Deleting a property deletes its photos too.

  • Is my work used to train AI?

    No. Your photos and brief are sent to our AI provider only to create your scheme, and are never used to train AI models. Our Privacy Policy has the details.

Still have a question? Email contact@roomlyinteriors.com and we will reply as soon as possible.